Refund and Returns Policy
Last updated: May 20, 2025
Introduction
At Made Easy, we are committed to delivering high-quality educational content and services. We understand that sometimes things don’t work out as expected, and we want to make our refund process as fair and transparent as possible.
1. Eligibility for Refunds
We offer refunds under the following conditions:
Courses or Programs:
Refund requests must be made within 7 days of purchase.
The course must not be more than 20% completed.
No refund will be issued if course materials have been downloaded or shared.
Live Classes / Batches:
Refunds can be requested up to 24 hours before the first live session.
Once the live batch has started, no refund will be issued.
Subscription Plans:
You may cancel your subscription anytime, but refunds will not be provided for partial subscription periods.
2. How to Request a Refund
To request a refund, please contact us at info@madeeasybd.com with the following information:
Your full name
Order ID / Transaction ID
Course or service purchased
Reason for the refund request
Our support team will review your request and respond within 3–5 business days.
3. Refund Method
Approved refunds will be processed back to the original method of payment within 7–10 business days, depending on your bank or payment provider.
4. Non-Refundable Items
The following items are non-refundable:
Downloadable resources (PDFs, eBooks, etc.)
Completed courses or classes
Certification fees
Promotional or discounted offers
5. Dispute Resolution
You have several choices regarding your information:
You can access and update your personal information at any time.
You can unsubscribe from our marketing communications.
You can request that we delete your information.
5. Dispute Resolution
If you are unsatisfied with the decision regarding your refund request, please escalate the issue to info@madeeasybd.com. We will review the case again and ensure fair handling.
